FAQ

All orders received between the 23rd and 31st March will not ship until the 1st April as we are closed for our annual holiday and stock take.

We will also have limited access to emails during this time so please be patient if we do not reply within our usual 24 hours.

We thank you for your understanding in advance and will be back to normal Monday 3rd April

WE HAVE 3 SHIPPING OPTIONS FOR OUR UK CUSTOMERS

FREE STANDARD SHIPPING : ON ORDERS OVER £50

STANDARD SHIPPING: 2-3 DAYS £3

EXPRESS SHIPPING :  1-2 DAYS : £4.50

GUARANTEED NEXT DAY : £8 (ORDER BY 3PM MON-FRI)

PLEASE NOTE THAT OUR GUARANTEED NEXT DAY DELIVERY DOES NOT DELIVER ON SUNDAYS. ORDERS PLACED USING THE GUARANTEED NEXT DAY SERVICE AFTER 3PM ON FRIDAY WILL BE DELIVERED ON THE FOLLOWING TUESDAY

WE ARE ALSO UNAVAILABLE TO OFFER OUR GUARANTEED NEXT DAY SERVICE IF YOU LIVE IN NORTHERN IRELAND, ISLE OF MAN, THE CHANNEL ISLANDS OR ANY OF THE FOLLOWING POSTCODE AREAS:

AB44-56, FK17-22, IV1-28, IV30-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42, HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3 

OUR SHIPPING RATES FOR OUR EUROPEAN CUSTOMERS BASED WITHIN THE EU ARE

FREE STANDARD SHIPPING : ON ORDERS OVER €60

STANDARD SHIPPING: 4-6 DAYS €6.95

EXPRESS SHIPPING : 2-4 DAYS : €11.95

*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info

OUR SHIPPING RATES FOR OUR CUSTOMERS BASED IN THE UNITED STATES ARE

FREE STANDARD SHIPPING : ON ORDERS OVER $100

STANDARD SHIPPING: 5-10 DAYS $15

TRACKED SHIPPING : 4-7 DAYS : $20

*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info

FOR OUR INTERNATIONAL CUSTOMERS BASED IN THE FOLLOWING COUNTRIES : ARGENTINA, AUSTRALIA, BAHRAIN, BERMUDA, BRAZIL, CANADA, CHINA, FALKLAND ISLANDS (MALVINAS), HONG KONG, INDIA, ISRAEL, JAPAN, KUWAIT, MALAYSIA, MEXICO, NEW ZEALAND, NORWAY, OMAN, PAKISTAN, PHILIPPINES, QATAR, RUSSIA, SAUDI ARABIA, SINGAPORE, SOUTH KOREA, SRI LANKA, SWITZERLAND, TAIWAN, THAILAND, TUNISIA, UNITED ARAB EMIRATES, VIETNAM

YOU WILL BE CHARGED IN BRITISH POUNDS (£) FOR YOUR ORDER AND THE FOLLOWING SHIPPING RATES WILL APPLY

FREE STANDARD SHIPPING : ON ORDERS OVER £100

STANDARD SHIPPING: 7-10 DAYS £10

TRACKED SHIPPING : 5-7 DAYS : £20

*Please note that duties and taxes maybe due before your national postal service releases the order to you. We are unable to advise on this cost and advise you contact your local office for more info

WE LIKE TO KEEP THINGS SIMPLE HERE, SO OUR UNDERWEAR FITS JUST SLIGHTLY SNUGGER THAN CALVINS.

IF YOU TAKE A MEDIUM IN CK THEN GO FOR A MEDIUM FROM US. FOR A LOOSER FIT GO UP A SIZE AND FOR A SNUGGER FIT GO DOWN

SMALL 28-30   MEDIUM 31-33  LARGE 34-36   XL 37-39

You have 30 days from receiving your order to return it to us for an exchange or refund. 

Please return your order to us at the following address

BANG & STRIKE
PO Box 11080
LEICESTER
LE5 9NY
UNITED KINGDOM 

Please include your packing list or a copy of it with your return so that we can correctly identify your order. Please add a note stating if you would like a refund or an exchange

All returned items should be in their original packaging with swing tags still attached

We strive to process all our orders as quickly as possible, but if you wish to amend your order it may still be possible.

Get in touch straight away via our Contact page 

If you miss your delivery, the courier should either leave you a card or advise you via email and give you the option of rearranging your delivery.

Any undelivered parcels will eventually be sent back to us as unclaimed.

YOU ARE RESPONSIBLE FOR THE PAYMENT OF ANY CUSTOMS OR IMPORT DUTIES LEVIED ONCE YOUR PACKAGE REACHES YOUR DESTINATION COUNTRY.

EVERY COUNTRY WILL HAVE ITS OWN TAX REGIME AND AS SUCH WE ADVISE YOU CONTACT YOUR LOCAL GOVT AGENCY  FOR ADVICE

PAY LATER WITH KLARNA – Customers in the UK can choose to buy now and pay later. This option will be shown to you at checkout depending on your eligibility. If you are not eligible you will only be able to use Pay Now options. You will receive information on how and when to pay when your order has been dispatched.

You will receive account information when your order is dispatched.

*Please note that BANG&STRIKE cannot provide details of why you are not eligible to pay using Klarna Pay Later. If you have any questions regarding payment, please contact Klarna customer support.

Modal fabric is a natural fibre, developed in Europe and made from the pulp of beech trees.

It is known for its extremely soft feel and superior moisture wicking and breathability when compared to cotton.

The Micro refers to the fibre having a diameter of less than ten micrometres, that is smaller than cotton or silk and so explains why it is so soft when worn against the skin.

You can read more about Micro Modal by clicking here 

Our underwear is individually sealed in zip lock bags made from P-life 04 ldpe plastic.

This packaging can be recycled in your normal roadside collections but is also designed to 'break down into carbon dioxide, water and a benign, non-toxic residue at the molecular level, which is then totally assimilated back into nature '

Our gift boxes are made from FSC certified board which has an 80% recycled content and we encourage you to reuse or recycle them.

You can always email us at info@bangandstrike.com 

BANG & STRIKE
PO Box 11080
LEICESTER
LE5 9NY
United Kingdom  

Company Registration Number: 13531317

BEDSPORT LTD T/A BANG&STRIKE

If you are a photographer, stylist, influencer or member of the press and have a requests for products, visuals or press releases 

Please contact: info@bangandstrike.com